Our Warranties

Planting Warranty

This is a limited warranty; no other warranties apply. Any plant, excluding those listed below, that fails to survive six months from planting will be replaced one time, free of charge, provided the plants have been properly cared for by the purchaser. Shelton Landscape & Maintenance warrants only the variety and not the particular size (due to availability) of plants and trees covered by this warranty.

Shelton Landscape & Maintenance reserves the right to examine any plant that dies prior to it being removed from the ground. Shelton Landscape will not warrant any plant removed from the ground prior to inspection. Shelton Landscape is not responsible for the replacement of plants which die as a result of extreme acts of nature, vandalism or mechanical injury. Cash refund will not be given. Replacements will not be authorized until two months after installation. Many plants experience shock after installation and may turn slightly brown and appear to be dying. This condition is only temporary, and the plant should recover. If, however, after two to three months a plant does not appear to be recovering, call your Shelton Landscape designer.

This warranty is void if the owner fails to pay in full for services provided as agreed per Contract or in accounts over 60 days past due from date of invoice. The following plants are expressively excluded from coverage by this warranty:

• Perennials
• Groundcover
• Other non-hardy plants
• Bare root plants
• Plants in containers above ground
• Client-supplied plants
• Transplants
• Grass seed
• Sod

Transplanting, in most circumstances, is successful. However, to ensure success we must prune each plant moderately to severely as we see fit before its relocation is started.

Construction Warranty

This is a limited warranty; no other warranties apply. Service described in the contract are warranted against structural defects in materials and workmanship for two years from the date of installation, excluding neglected maintenance, misuse, vandalism, or damage from acts of God. Where applicable, manufacturers’ warranty shall apply. Shelton Landscape & Maintenance is not responsible for materials used which are manufactured by others and subject to weathering, vandalism, traffic wear, and/or mechanical damage.

This warranty is void if the owner fails to pay in full for services provided as agreed per Contract or in accounts over 60 days past due from date of invoice. Shelton Landscape & Maintenance does not warrant drainage work, nor does it guarantee against water leakage into buildings. All material is warranted to be as specified. All work is to be completed in a workmanlike manner according to standard practices.